We provide 3 tiers of no additional cost technical support to our builders:
- Level 1 – Live phone and email support.
- Level 2 – Live one-on-one online video support by appointment – builders can schedule time to interface directly with our design engineers. Builders will be given a walk through the 3D models of the particular areas where clarity may be required. Conferencing with our global materials partners can also be arranged.
- Level 3 – Custom Designs – we do that too! – Learn More
Many kit suppliers refer you to simple drawings and pictures. Since many of these companies only sell plans under license there is not much support they can provide beyond what was licensed to them originally.