World Class Technical Support

We provide 3 tiers of no additional cost technical support to our builders:

  • Level 1 – Live phone and email support.
  • Level 2 – Live one-on-one online video support by appointment – builders can schedule time to interface directly with our design engineers. Builders will be given a walk through the 3D models of the particular areas where clarity may be required. Conferencing with our global materials partners can also be arranged.
  • Level 3 – Custom Designs – we do that too! – Learn More

Many kit suppliers refer you to simple drawings and pictures. Since many of these companies only sell plans under license there is not much support they can provide beyond what was licensed to them originally.

5 axis waterjet cutting allows for rapid delivery of custom designs to customers.

Level 2 support is provided by CAD tools and online video conferencing.